Consulting, Support and CRM Training for Microsoft Dynamics 365
People make the difference! Much of a success story is dependent on the people; the interpersonal relationships, the transfer of knowledge and the two-way communication of ideas and issues. Endeavour's CRM consultants and CRM support desk, are here to help you achieve your productivity and user-adoption goals.
User adoption is the single biggest "litmus test" for a successful CRM implementation. If sales people view it as something "extra" and not as a "valuable enabler" your CRM system wasn't designed or implemented in an optimal way.
Lower user adoption can be caused by a variety of factors; let Endeavour's CRM consultants help you to identify ways to mitigate risks and improve adoption - resulting in improved performance. Endeavour Solutions' professionals are selected not only for their certifications and technical skill, but of equal importance, for their interpersonal & communication skills. We began as a training organization in 1989 (over 28+ years proud), so we know what works and how to transfer the skills to succeed with confidence. As a Microsoft Authorized Education Partner (AEP), many of our public and private courses also include an official completion certificate to be used for Professional Development Units (PDU) for a variety of designations.
Whether you bought your Microsoft CRM from Endeavour or elsewhere - Ensuring that your end-users feel that their time is well spent is important. Our Microsoft instructors are certified and provide effective hands-on training (in-class or online) that is designed to not only help participants learn how to operate your CRM system but also how to perform key business processes while taking advantage of the features that will improve their performance on the job.
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