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2018 an objective comparison of Dynamics 365 CRM vs Salesforce.com

As sales professionals ourselves, we've used both Salesforce.com, Siebel CRM, Custom Apps, and Dynamics CRM in past roles.  Historically, when you looked at a CRM, most were pretty much the same, with small differences in usability and design.  Today, CRM applications can, and should be, so much more with modern advances in usability, mobile, cloud and integration to eMail and Calendar.  

The following are some Poof-points from Industry Analysts on how Microsoft Dynamics 365 for Sales (CRM) outpaces Salesforce, SugarCRM and others on Sales Rep Productivity, Lower 5-year TCO, Opportunity Management, and Business Analytics.  We are also confident in saying that Microsoft Dynamics 365 is WAY BETTER at integrating with Microsoft Office 365 and Microsoft Outlook than any of the other CRM cloud app's out there.
Dynamics 365 vs Salesforce Canada

 

2017 Leader in multiple categories by Forrester Research

Recently released in Summer 2017 based on an analysis of the updated Microsoft Dynamics 365 vs Salesforce vs Oracle vs SugarCRM. Microsoft is the clear leader in a number of categories setting the gold standard for, in our opinion "the things that matter most for user adoption" such as Sales Productivity, Pipeline Management and Analytics. 

Combined with a lower TCO as seen below, and a great flexibility in pricing and licenses (Endeavour's Dynamics 365 CRM Price) Microsoft Dynamics 365 CRM is the clear winner.
 
Microsoft Dynamics CRM vs Salesforce

Setting the "gold standard" 5-of-5 in key categories

Microsoft CRM vs Sugar CRM 

Lower 5-year Total Cost of Ownership

CRM systems have been powerful mission critical applications, they've also become quite expensive with a variety of convoluted licensing options.  That being said, the report below confirms that Microsoft Dynamics 365 has a lower 5-year TCO than Salesforce.   Want to learn more, read the CRM Report and review the Endeavour365 Dynamics 365 CRM Price


 
 
  

Contact our Advisory Team

Dynamics 365 CRM

Steve Ewing,
Director, CRM & ERP
Endeavour Solutions Inc.

Dynamics 365 Canada Consultant

Steve Ewing

E-mail: sewing@endeavoursolutions.ca
Toronto Phone: (905) 542-2139  x 213
Halifax Phone: (902) 444-7753   x 213
Montreal Phone: (514) 429-1209  x 213


Endeavour 365 - Ontario

6505 Mississauga Road, Unit D
Mississauga, Ontario, Canada
L5N1A6

Endeavour 365 - Atlantic Canada 

1550 Bedford Highway, Suite 500
Bedford, Nova Scotia, Canada
B4A1E6

Why Endeavour365 as your Dynamics 365 for Sales CRM Consulting Partner?

Endeavour365 and its parent company, Endeavour Solutions Inc. has been working with Microsoft Dynamics CRM for close to a decade to advise and help progressive clients improve their sales velocity, efficiency and overall performance. Our CRM Training and Change Management efforts have paid-off in spades through superior user adoption and positive user feedback and reviews.

Microsoft CRM Project Management

More recently, Endeavour has also lead the strategy, design and implementation of Microsoft Dynamics CRM online in the cloud or on-premises for improving the productivity and performance of Field Service teams (Dynamics 365 for Field Service) and for Customer Service teams (xRM and Dynamics 365 for Customer Service) for membership management, case management, first call resolution and overall customer experience. With our CRM training consultants and their bast practices we have further improved the user adoption, competitiveness and performance of our Dynamics 365 CRM clients.

We have also built a custom pre-built package for Sales Teams called CRM Bistro™ offered as a fixed-price implementation.

Our core values of integrity, trust, and accountability define who we are as a business.